Terms of Use

These terms apply to your use of Tiamo Loop ("Loop": the app and the web version), operated by Tiamo Teknoloji ve İnovasyon A.Ş. ("Tiamo Games", "we"). By creating an account you accept these terms and the Privacy Policy.

1. Who may use Loop

• Loop is only for people aged 18 or older. You confirm this when you sign up.
• Your account is personal. You are responsible for keeping your password secret and for what happens in your account.
• People whose account we closed for breaking the rules may not open a new one.

2. What Loop is

Loop is a social game in which an AI-generated crowd reacts to what you post. Please note:

• The accounts and characters in the crowd and their messages are fiction; they are not real people and do not reflect real people's views.
• By design, the AI crowd may use profane, harsh, sarcastic or hurtful language. Hate speech, threats and sexual content involving children are blocked on the AI side too.
• AI output can be wrong. It is not medical, legal, financial or any other professional advice.
• Scores, aura, followers, badges and the like are game mechanics, not a measure of real value or reputation.
• Other players' posts and comments come from real people and are visible to them.

3. Your content

• You own what you post. So that we can run Loop, you give us a worldwide, royalty-free licence, for as long as the service runs, to store and display your content, use it in the game and pass it to AI providers to generate reactions. When you delete content or your account, the licence ends, except for the time it takes to leave our backups.
• Your posts, comments, messages and moves go to the AI provider (currently Anthropic, USA) only with the explicit consent you give at sign-up; the Privacy Policy explains it. Without it the AI crowd cannot answer you, so you cannot post, comment, make moves or send messages. You withdraw it by deleting your account.
• You are responsible for your content and confirm that it does not infringe anyone's rights.

4. What is not allowed

On Loop you may not:

• Post hate speech: demean people or call for violence against them because of race, ethnicity, religion, gender, sexual orientation, disability or similar traits.
• Harass, bully, threaten or stalk anyone.
• Post any sexual content involving children, or share intimate images without consent.
• Sell or promote illegal goods or services (drugs, unlicensed weapons, etc.), advertise illegal betting or gambling, or spread terrorist propaganda.
• Share other people's personal data (phone, address, ID, IBAN, card numbers, etc.).
• Impersonate anyone or make false, defamatory statements about real people.
• Spam, post malicious links, use bots or automated accounts, try to get around rate limits or security measures, access systems without permission or scrape content.
• Encourage self-harm.

5. Moderation, reports and blocking

• Real users' content goes through an automatic filter before it is published; content that breaks the rules is not published.
• From the ⋯ menu on another player's post, comment or profile you can report content and block the user. You no longer see a blocked user's posts, comments or notifications, and they cannot comment on your posts.
• You can also report the AI crowd's comments and the AI characters' posts. A reported AI comment is no longer shown to you, and we review AI reports like any other.
• We aim to review reports within 24 hours. We may remove content that breaks the rules and suspend or close accounts. Content with several reports may be hidden until the review ends.
• To appeal a decision, write to info@tiamogames.com.

6. Energy, Action, Coffee and Loop+

6.1 Energy and Action

• Loop has two game units. Energy (⚡) is spent on actions that run the AI: posting, replying to comments, messaging characters, extending the comments, asking for ideas. Action (●) is spent on actions without AI: liking, following, blocking. The cost of each action is shown in the app.
• Energy and Action have no real-money value: they cannot be cashed out, transferred to another account, sold, exchanged for anything else or used outside Loop. They only give you a right to use them in Loop; you do not own them.
• Energy does not refill by itself. The free sources are: a welcome pack once at sign-up, a bonus once on your first post, daily Action on every day you come back, optional rewarded ads and invites. We may change the costs and the free amounts later; a change never reduces the balance you have already earned or bought.
• Safety actions do not depend on your balance: reporting, unfollowing and unblocking are free; blocking takes 1 Action if you have one, is otherwise free and is never refused.
• Daily allowances (the daily Action and the Loop+ allowances) renew at local midnight in the time zone your device reports, and an unused part does not carry over to the next day. If you change time zone, the new zone applies from your next local day. Today's allowance is spent first, then your permanent balance.

6.2 Coffee

• Coffee is a consumable product bought on the App Store or Google Play; one coffee gives 15 Energy and 50 Action. Once the store confirms the purchase and our server verifies it, it is credited to your account at once and counts as delivered.
• Energy and Action from coffee never expire and do not reset daily: they stay in your permanent balance until you spend them. Because coffee is consumed, "Restore purchases" does not bring it back.

6.3 Loop+ subscription

• Loop+ is an auto-renewing subscription bought on the App Store or Google Play. It is weekly or monthly and has three levels: Loop+ 10, Loop+ 20 and Loop+ 50. The daily Energy, the daily Action and the ad rule of each level are shown on the purchase screen with its price and period. On Loop+ 20 and Loop+ 50 the daily rewarded-ad allowances are used without watching ads.
• The price is shown on the store's screen before you buy, in your local currency and including taxes. Payment is charged to your App Store or Google Play account when you confirm the purchase.
• The subscription renews automatically for the same period unless you cancel it at least 24 hours before the end of the current period, and the renewal is charged to your store account. You manage and cancel it in the App Store or Google Play subscription settings; deleting the app or your account does not cancel it. If you cancel, Loop+ runs until the end of the period you paid for.
• Moving to a higher level takes effect at once and tops today's allowance up to the new level; the store accounts for the rest of the old period under its own rules. Moving to a lower level, and switching between weekly and monthly, takes effect at the next renewal.
• If a renewal payment fails, Loop+ continues during the store's billing grace period and then ends. For price changes the store informs you in advance under its own rules.
• The daily Loop+ allowance is part of the subscription, not a purchased balance: it is loaded automatically every day and ends if you do not use it that day. When the subscription ends, no daily allowance is given; your permanent balance stays.

6.4 Refunds and the right of withdrawal

• Apple or Google takes the payment; refund requests are handled only through that store's own process, and we cannot refund you directly. Your statutory consumer rights remain.
• If the store refunds a coffee, the Energy and Action it gave are taken back from your permanent balance, as far as your balance allows (it never goes below zero). If the store refunds a Loop+ payment, the subscription ends at once and the rest of today's Loop+ allowance is removed. If the store reverses a refund, we credit back what we took; if its period is still running, Loop+ opens again.
• Because the digital content you buy is delivered at once with your consent and the subscription service starts at once with your consent, the right of withdrawal under the Turkish Distance Contracts Regulation no longer applies after delivery or once performance has started; the store's refund process stays open. [Lawyer: confirm the withdrawal exception (digital content delivered at once and services performed at once), the pre-contract information, the distance sales text and EU consumers' express consent for store sales.]

6.5 Rewarded ads

• In the app you can watch optional rewarded ads: each ad gives 1 Energy, at most 3 times per local day. An ad loads only when you tap the button to watch one; watching ads is never required. The web version has no ads.
• The ads are served by AppLovin. The reward is credited only after the ad network confirms to our server, with a verified server-to-server notice, that the ad was watched; without that notice there is no reward. An ad may not always be available.
• Making ads play with automated tools, faking the confirmation or otherwise gaming the reward system is not allowed.

6.6 Invites

• Every player has a personal invite code. If a new player enters it at sign-up, or within 72 hours after signing up and before their first post, the inviter earns 15 Energy and 50 Action when the round of the new player's first post that passes our safety check closes. The invited player gets no separate reward for the invite.
• An inviter can receive at most 10 invite rewards per calendar month. You cannot use your own code; accounts opened from the same network as the inviter earn no reward; each player is linked only once, to a single inviter.
• Creating fake or bulk accounts, inviting your own accounts, selling invite codes or spreading them as spam is not allowed.

6.7 Abuse

Getting Energy or Action by exploiting bugs or loopholes, with bots or automation, by gaming rewards or through unjustified refunds and chargebacks breaks these terms. We may take back Energy and Action obtained this way, withhold rewards, and suspend or close the account.

6.8 Account deletion, web and changes

• When you delete your account, your remaining Energy and Action (including what came from coffee) can no longer be used and are not refunded. Deleting your account does not cancel a subscription: cancel it in the App Store or Google Play subscription settings, or the store keeps renewing and charging it.
• Nothing is sold on the web version: purchases are made only in the iOS and Android app, through the store. The web version uses the same account and the same balance.
• We may change or remove game units, costs and products; if we shut Loop down entirely we will announce it in advance. [Lawyer: assess under consumer law what happens to unused purchased units if the service ends.]

7. Ending your account

• You can delete your account at any time in Settings → Delete my account or on the account deletion page. The Privacy Policy explains what is deleted.
• We may close your account if you break these terms.
• We may change, suspend or end the service; we try to announce important changes in advance.

8. Liability

Loop is provided "as is". We do not guarantee that it will run without interruption or errors. To the extent the law allows, we are not liable for indirect damage or for damage caused by content created by users or by the AI. Your rights under the Turkish Consumer Protection Law No. 6502 remain.

9. App store terms

If you downloaded the app from the App Store, these terms are between you and us, not Apple; we, not Apple, are responsible for the app, its maintenance, support and content. Apple and its subsidiaries are third-party beneficiaries of these terms. Purchases and subscriptions on the App Store are also subject to Apple's Media Services Terms and Conditions. If you downloaded it from Google Play, the Google Play Terms of Service also apply.

10. Changes

We may update these terms. Important changes are announced in the app; using Loop after a change means you accept the new terms.

11. Governing law

These terms are governed by the laws of the Republic of Türkiye. Consumers may apply to Consumer Arbitration Committees and Consumer Courts within the statutory limits; for other disputes the courts and enforcement offices of [Istanbul] have jurisdiction. [Lawyer: review jurisdiction and consumer clauses.]

12. Contact

Tiamo Teknoloji ve İnovasyon A.Ş., Şehit Muhtar, Mis Sk. No:24, 34435 Beyoğlu/İstanbul, Türkiye. Email: info@tiamogames.com.

Last updated: 2026-10-28.2